Privacy Policy
Last updated: December 21, 2025
1. Information We Collect
We collect the following types of information to provide and improve our trading journal service:
- Personal Information: Name and email address when you create an account
- Trading Data: Your historical trading records, including trade dates, symbols, quantities, prices, and other trade-related information
- Technical Information: IP address, browser type, and device information for service delivery and security
2. How We Collect Information
We collect information through the following methods:
- CSV Upload: You can upload trading data directly via CSV files
- API Connections: With your permission, we connect to broker APIs to sync your trading data
- Automatic Collection: We automatically collect technical information when you use our service
3. How We Use Your Information
We use your information solely for service improvement and to provide you with trading analytics. This includes:
- Analyzing your trading patterns and providing insights
- Ensuring the security and proper functioning of our platform
- Providing customer support when needed
4. Data Sharing
We do not share your personal information or trading data with third parties for marketing purposes. Your data is only used to provide the service to you.
5. Data Storage & Security
We take data security seriously and implement appropriate measures:
- Storage Locations: EU users' data is stored in Oracle Cloud and Google Cloud EU regions. US users' data is stored in US regions.
- Encryption: All data is encrypted both in transit and at rest
- Access Controls: Strict access controls limit who can access your data
6. Data Retention
We retain your data for the following periods:
- Default Retention: 1 year from account closure or last activity
- Extended Retention: 5 years if you explicitly request it
- You can request deletion of your data at any time
7. Your Rights
You have the following rights regarding your data:
- Access: You can view all data we have about you
- Export: You can export your data in a machine-readable format
- Deletion: You can delete your account and all associated data
- Correction: You can update or correct your personal information
8. Sanctions Countries
We comply with all applicable international sanctions and trade compliance laws. As such, we do not provide our services to individuals or entities in the following countries or territories:
- Cuba, Iran, North Korea, Syria, Russia, and the Crimea, Donetsk, and Luhansk regions of Ukraine
- Any other country subject to comprehensive USA, European Union, or United Nations sanctions
- We may update this list from time to time to reflect changes in sanctions regulations
By using our service, you confirm that you are not located in, nor are you a citizen or resident of, any sanctioned country or territory. We reserve the right to suspend or terminate accounts that violate these restrictions.
9. Analytics & Tracking
We use the following services to monitor and improve our platform performance:
- Google Analytics: To understand how our service is used. Google Analytics may collect information about your device, browser, and how you interact with our service. This information is used to improve our service and is not linked to your personal trading data.
- Sentry: For error monitoring and performance tracking. Sentry helps us identify and fix technical issues quickly by collecting anonymized error reports and performance metrics. No personal data or trading information is sent to Sentry.
10. Children's Privacy
Our service is not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If we become aware that we have collected information from a child under 18, we will take steps to delete such information.
11. International Data Transfers
Your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for international data transfers, including EU Standard Contractual Clauses where required.
12. Contact Us
If you have any questions about this Privacy Policy or want to exercise your data rights, please contact us at [email protected].